An analysis of the current activities of Cherwell District Council’s Environmental Services Department Essay

1.0 BackgroundCherwell District Councils Environmental work Department is do up of two fragments (Environmental function and agreeableness aids), which deliver a wide prevail of diverse serve (see duck 1).Table 1. Services offered by the Environmental Services Department.Environmental ServicesAmenity Services sustenance arctic/wellness and Safety in businessesWaste Collection/recycleAnimal Welfare/Dog Warden ServiceStreet CleaningPollution authorisation/Noise NuisancePest sustain ServiceHealth Promotion and check IssuesEnvironmental Strategy/Agenda 21This report looks at some of the answers provided by the commercial police squad deep down environmental serves who are responsible for food/health and safety virtue enforcement, infectious disease control, food/ piddle sampling, licensing/registration, complaint investigation and offering information and training.2.0 IntroductionThe majority of the activities of the commercial team are mandatory imposed on the Council by statute such as the Food Safety Act and the Health and Safety at Work etc Act. The sections activities are also monitored by dint of quarterly reports to the Chief Executive of the Council, the Food Standards Agency and The Health and Safety Executive. despite the regulatory function of the section which is earlier the enforcement of the law, it none the less provides a military serve up which is described as the combination of outcomes and experiences delivered to and authorized by a client (Johnson & Clark, 2001 p9). enter 1 lists some of the aspects of the service experience, which throw out be used when assessing the quality of the service provided.* the cessation of personalisation of the process* the responsiveness of the service government activity* the flexibility of customer-facing staff* customer intimacy* the ease of access to service personnel or information systems* the extent to which the customer feels valued by the organisation* the courtesy